People in the US: tell us about your difficult consumer experiences The Guardian is seeking stories from US consumers about their negative experiences with companies, including issues with refunds, customer service, and unfulfilled promises. Participants are encouraged to provide specific details such as dates and dollar amounts, and can choose to remain anonymous. The collected information will be used for a feature article, and personal data will be deleted afterward.

• The Guardian is soliciting consumer complaints and frustrations from people in the US.
• Experiences sought include difficulties with refunds, poor customer service, and companies failing to fulfill contracts.
• Specific details like dates and dollar amounts are requested.
• Responses can be submitted anonymously.
• The Guardian will use the information for a feature and will delete personal data afterward.