Hedge funds bet against call centre stocks as AI threat grows Hedge funds are increasingly betting against outsourcing companies, particularly those in the call center sector, due to the perceived threat of artificial intelligence (AI). Investors are viewing AI as a significant disruptive force that could reduce the need for human labor in these roles. This shift in investor sentiment is leading to a decline in the stock prices of these outsourcing firms.

• Hedge funds are shorting stocks of outsourcing companies.
• The primary concern is the disruptive potential of artificial intelligence (AI).
• Call center stocks are particularly affected.
• Investors perceive AI as a significant risk to the traditional outsourcing business model. Continue reading https://www.ft.com/content/0662341f-f14a-44dc-bc96-0c0008478ea9