Avianca activa plan de protección a pasajeros por actualización de software en aviones Airbus A320 Avianca has activated a special passenger protection plan following an urgent software update request from Airbus for a significant portion of the global A320 fleet, impacting the airline’s operations. The company is working to implement modifications and offer alternatives, including reaccommodation on other flights, rescheduling without penalties, and refunds for unused segments. As a precautionary measure, Avianca has temporarily suspended ticket sales until December 8th to prioritize existing bookings.

• Avianca has activated a passenger protection plan due to an urgent Airbus A320 software update.
• Measures include reaccommodation on Avianca or partner airline flights.
• Flights can be rescheduled without penalty for up to 180 days.
• Refunds are available for unused travel segments.
• Passengers are advised to check emails and flight status online.
• Ticket sales are temporarily closed until December 8th to prioritize existing reservations.